23 Feb Developing Good Business Communication Skills
We live in a world where we are constantly deluged with information. In the world of law and business there is no room for misunderstandings. It is essential that the mode of communication is appropriate whether it be by letter, email, telephone or face-to-face conversation.
At LCATE we provide training to enhance your communication skills focusing on:
- Written communication – letters, emails, reports.
- Verbal Communication – How to greet, meet a client/customer using the correct tone of language and body language.
- Listening The ability to listen and tune into the objectives and needs of your clients or customers.
- Empathy Showing empathy is key factor in determining the length of business relationship you have with your client/customer.